EmeraldDeer Very Senior Member. Issues since recent MB8600 firmware upgrade - Xfinity Community Forum My Arris Sb8200 says " incompatible due to filters" What the hell does that mean???? As we determined in the previous steps, I saw that my modem has firmware V1.01.22 installed. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Would love your thoughts, please comment. It is basically plug-and-play. Upgraded my internet from Blast! So if they are saying to os cpmp[aitble with their system, will they volunteer to upgrade the firmware when needed? Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online. The good news is, youre not responsible for updating your modems firmware. The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. In order to check what version of firmware is currently installed on your router, youll need to access your modems settings. Read helpful reviews from our customers. Does Your Modem Affect Your Internet Speed? How do you know what the default values are? Comcast XFINITY MB8600 New software/GUI ? If you rent equipment from Comcast, you are eligible for an update on us! By updating your modems firmware, youre improving both the security and performance of your modem. Internet is down for the second time in 4 days. It supports 1400/40 just fine with link aggregation. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! You arent responsible for updating your modem. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. Well discuss: Before we go over the process of updating your firmware, lets start from square one. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. If you encounter this in Firefox, you can go to Firefox Options -> Privacy and Security (on the left) -> Certificates (Bottom) -> View Certificates button. Trouble with TP Link Archer C5400 and Motorola MB8600 - Router drops connection repeatedly since upgrading modem. How to Update Modem Firmware: A Complete Guide. On the bottom of my modem theres a sticker that lists its IP address. Although there may be less to do on your end when it comes to updating your modem, that doesnt mean you should turn a blind eye. Both support link aggregation. Motorola MB8600 modem issues/firmware update. Create an account to follow your favorite communities and start taking part in conversations. If you have questions about your services, we're here to answer them. My modems manufacturer is Netgear, so I did an internet search for Netgears website. What Are Ethernet Cable Pinout Standards? If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. Making sure your modems software is updated is very important. If the firmware is still outdated, try contacting your ISP. I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. As a result, theres no further action at this point. Motorola Solutions has the tools you need to get the job done in any organization. I am not sure of the exact details . No amount of firmware updates will fix it. Over time, Internet and TV equipment must be updated to keep up with the latest technology. This thread is archived. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. For some people this wont be an option, as theres only one major internet provider in the area. Just changing the password away from the default goes a long way towards making your modem more secure. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, . Please inform. It has reduced signal interference thanks to 2 OFDM (a digital data encoding method that reduces latency in DOCSIS 3.1 devices). Whats bad about your ISP updating your modem for you? However, when buying a modem/router combo, its important to note that youll have to purchase a completely new unit if part of it malfunctions or you want to upgrade one or the other. It includes DOCSIS 3.1 Active Queue Management (AQM) which speeds page loads, gaming, and video conferencing. So how do you update your modems firmware? Now just got another Motorola MB8600 firmware push to firmware version 8600-19.3.15 I think today January 12th . . Whether you find a new ISP or change out your modem, just make sure that your modem will get updated. Now that Ive described how your modem should be upgraded, lets take a look at the downside. This is the case for me. Many lower-end modems will not allow speeds this fast and will actually lessen your effective speed even if you are paying for gigabit internet. Answers to be found are better than being left wondering. SNBForums is a community for anyone who wants to learn about or discuss the latest in wireless routers . I moved to a new home in Jan 2020, and a tech came out and replaced some wiring and ensured I had good signal. If your ISP says they wont update your modem, it might be worth calling their competitor to see if theyll update your modems firmware. Feb 21, 2019 . Not saying I believe them, but thats what they said. Unless you get your Gigabit Internet from one of these ISPs, then the CM1200 is a great pick. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. As a result, Ill show you another way of accessing this information in your modems settings. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. I had forgotten about the in-line surge suppressor on the coax cable. All other modems connected to the ISP wont be updated. I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. Feb 21, 2019 . Note: Your computer must be connected to your . COPYRIGHT THE E.W. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. Comes equipped with a broadcom cable modem. Current firmware supports bonding on 2 Ethernet ports, which is essential for delivering speeds over 1Gbps. PSA: New Motorola 8600 firmware problems - Secure certificate issues Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. Heres a link to my signal levels: https://imgur.com/a/PHOB4qr. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. Restarts of router between each change. . No longer support or no longer compatible? In this case the source is your modem manufacturers website. The MB8600 absolutely has issues with link aggregation. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Unfortunately, multi-gig technology is quite limited. Anybody who needs to go to their modem page will be able to get there until the reboot. SCRIPPS CO., ALL RIGHTS RESERVED. Look for a modem that doesnt have the lags seen with comparable modems from other brands. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. Motorola modem certificate error | SmallNetBuilder Forums Its range is fairly solid and it has a mostly complete feature set. Generally, by the time your contract has ended, youve paid more for their rental modem than what a brand new modem would have cost you. To top things off, you need to ensure you have access to Gigabit Internet before you upgrade. MB8600 supports ultra fast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher, up to many gigabits per second. Best Buy has honest and unbiased customer reviews for Motorola - MB8611 32x8 DOCSIS 3.1 Cable Modem 2.5 GB Ethernet - Black. If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. Press question mark to learn the rest of the keyboard shortcuts. It stands out from other DOCSIS 3.1 modems by offering four 1-gigabit ethernet ports to achieve a theoretical max downstream and upstream of 2 Gbps. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Just dont forget a Gigabit router. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. Update as August 31, 2022:Checkout The Best Modem for a detailed review of all the top modems. Our community is your official source on Reddit for help with Xfinity services. Some of your downstream channels are trashed. A problem with your router shouldn't cause high error counts on the modem's downstream channels. Thankfully, this is easy to find. Find more Arris SURFboard SB8200 information and reviews here. Within this page, there was a header for firmware and software downloads. The Motorola MB8600 with the firmware code version 8600-6.1.1.19 has added back the Spectrum Analyzer and it now supports LAG features (Link Aggregation Group) - special thanks to . As a result, it makes it really hard to manage all of these modem updates. Our community is your official source on Reddit for help with Xfinity services. Shouldnt I be able to update the firmware myself? Ultra Fast DOCSIS 3.1 Cable Modem; . The main benefit of this technology is that its max downstream caps out at 10Gbps and its upstream caps out at 2 Gbps. Motorola MB7420 16x4 Cable Modem; . Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. Ill use my modem as an example. A key factor of this modem is that it is approved for use by some of the major internet providers in the US. If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan ( https://www.xfinity.com/support/articles/service-protection-plan, closed to customers that don't already have it). How to Update Modem Firmware: A Complete Guide Amazon.com: Customer reviews: Motorola MB8611 DOCSIS 3.1 Multi-Gig Likewise, I don't know what effects the firmware update might have had. After that you will be able to go through the trusting again. As a user, you cant make any changes to how your modems firmware functions. Data is measured in megabytes (MB) or gigabytes (GB), depending on the volume. Command Center Software Video Surveillance and Analytics Public Safety LTE Managed and Support Services Two-Way Radio APX P25 Two-Way Radios APX NEXT P25 Smart Radio . Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. How to Update Your Router's Firmware : HelloTech How I've connected the TPLink C5400X router to a Motorola MB8600 modem with link aggregation enabled in both. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Browse our product & service portfolio to find the right solution for your team. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. I enabled Link aggregation and haven't had any issues. Motorola MR2600 Wrap Up. The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. Simply connect the top two bonded ethernet ports to your compatible router. On top of that, renting a modem can be expensive because youre paying for it every month. Computer operating systems no longer updated. For immediate assistance, check out the Xfinity Assistant. In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. Powered by. The biggest bummer about this is that every second ethernet port is only for bonded use, so the CM1200 functionally only has two ethernet ports. It is quite bright in a dark room, so you may want to tuck it out of sight if you install it where this might bother you. Before the update is pushed to your modem over your internet connection, theres more to be done. Motorola MB8600 Review: A Valuable Cable Modem | Dong Knows Tech If you dont know your IP address and your modem doesnt have a sticker on it, you should try looking online. Don't get stuck paying for rental gear in the process. it's still supported, just checked their website! This takes your signal to the legal limit the FCC allows. Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. DOCSIS 3.1 Cable Modem MB8600 User Manual - Manuals+ . The MB8600 is easy to set up, and if you are on a network like Comcast Xfinity, Cox, Mediacom Cable, or WOW!, will take little more than plugging it in to get it working. Setup for this Netgear modem couldnt be easier. When I upgraded to gig I got the Arris SB8200 and it was getting like sub 100Mbps speeds until they pushed out the correct gigabit boot config. Would be interested to know your setup. In order to have port bonding increase your modems speed to just under 2Gbps or more, your router needs to support port bonding. It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. I'm disappointed as having an extra port is really nice for troubleshooting with a directly connected laptop, bypassing the separate router between the MB8600 and the rest of the network. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. If you have a different make and model of modem, your firmware version may not be listed on the Home page. Signal is toast. That's why an updated modem is so important for getting top speeds. Despite this limitation, the CM1200 is still a high-performing modem and works fantastically for HD streaming, gaming, and file sharing. I'm wondering if the xFinity person(s) whom you were speaking with were trying to work on their personal handle times and gave you a phony answer just to get you off the phone faster. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Youll likely either want a 164 or 84 modem, which means you have either 16 or eight downstream channels and four upstream channels. Is this why Xfinity kept telling me multiple times my Asus CM-16 was going to be limited to 373 Mbps, even though it clearly states 686 Mbps? If youre buying on your own or replacing an existing modem, youll probably have to set it up yourself. To give simultaneous Internet access to many devices, plug in any router you like. Not sure if other modems do or not (probably depends on where the bug is). Now you know what version of firmware is installed on your modem. The A20 supports LAG on LAN ports for high bandwidth to a . uniqs 4634: Share Comcast increases internet speeds. The added expense of the DOCSIS 3.1 modems isnt worth it until youre on one of these new (and pricey) plansespecially since your ISP may roll out gigabit over fiber rather than cable. This is the case even if you have a solid router (which you should) because a home network can only be as strong as its weakest link. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. I called Comcast Tech Support who said issue is with my router. It can also work as a 328 DOCSIS 3.0 modem. In fact, your modem wont work without it. There are 3 additional Ethernet GigE LAN ports masked behind a label. The downside of combo units is that they are harder to troubleshoot but the upside is that they are easiest to install, which can be a game-changer for the technologically-challenged. As you can see, depending upon your ISP you may have a different version of firmware. Enter the IP 192.168..1 into your browser and pressing enter. Both support DOCSIS 3.0 and 3.1, are certified by Comcast Xfinity, and are compatible with all devices and internet service providers. Press J to jump to the feed. The Fora platform includes forum software by XenForo. Now choose Maintenance and find Update or Firmware Update. Comcast Radom Disconnects . GitHub - jahkeup/prometheus-moto-exporter: Motorola Modem Prometheus Heres what information was listed in this section. If its out of date, it should update automatically as long as the ISP has issued the firmware update. Finally, upload the update and reboot the router. While others are made from smaller, less well known manufacturers. The Netgear Nighthawk CM1150V is functionally identical to the Netgear CM1200 with one exception: the CM1150V is currently one of the only DOCSIS 3.1 modems that supports Xfinity voice services. Does Using an Ethernet Cable Matter for Gaming? Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. MOTOROLA MB8600 Ultra Fast Cable Modem DOCSIS 3 2022 Learn More. SB8200 - Arris Modem I have defaulted both router and modem, turned off LAG on modem, to no avail. LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. 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