However, if you dont have luggage, but do have a reservation, you can take your time as your seat(s) will be waiting for you to occupy them. If you do have to make or take a call, please move into the end of the coach through the doors before dialling or answering. If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats. Music through headphones should be kept quiet enough as to not disturb other passengers and conversations should be conducted quietly. On the plus side, my train tickets were reasonably priced, with it costing roughly 65 for two single tickets, which wasn't terrible considering the distance. Speak to our chatbot to find out more: https://m.me/AvantiWestCoastRecruitment 39,818 people like this 42,172 people follow this This page was last edited on 2 March 2023, at 17:01. They also run services on train lines from Birmingham to Edinburgh and Glasgow. A lunch menu is available in the middle of the day, while a more extensive choice of multiple hot food options is available in the evenings. The power sockets on this train are compatible with the standard 3-point plugs as typically used in the UK. Rail pass users can either opt to board without reservations, or arrange reservations prior to boarding, either at an Advance Travel desk in a station at least an before departure, or by contacting Avanti's social media channels. . Theres no need to wait in queues to buy or print tickets - simply show your app and hop on the train! Here to help 24/7 with your travel queries, share exciting updates and also the occasional cute pictures of dogs on trains. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I wonder if disturbance on trains is a bit less now than a few years ago, people write instead of barking down the phone. Whether you book online, through the app, at a ticket office or over the phone, well automatically book a seat for you free of charge. If youre travelling in a group with friends and family, youll be able to select seats that allow you to sit together, or if you need easy access to a toilet, you can opt for a seat thats located in the same carriage as one. 98% of travelers recommend this experience. You can use these plans to check which seats have a limited view, because not all seats in First or Standard class line up with the windows - or to check which seats do have power sockets. Monday to Sunday - 08:00 - 22:00 (Closed 25 and 26 December) Lost Property Phone 03455280253 Address First Customer Contact Ltd Avanti West Coast has introduced a new feature on its app giving customers the choice to select their ideal seat for their journey when booking tickets. To ensure your child gets a seat on the train, its a good idea to arrive early. [43][44] These trains are to be divided into thirteen Class 805 bi-mode multiple units and ten Class 807 electric multiple units. If you will be boarding at a large station, where the train will be calling during a journey, there are now usually signs on the platform (track), which will show you where to wait for easy boarding into each coach/carriage. Standard Premium will give customers greater choice and is available on all the West Coast Main Line operator's Pendolino services. What is a problem are people playing music or videos without (or with ineffective) headphones - but that should be banned on the whole train, not just part of it. To be retained long-term and refurbished throughout. We make it as easy as possible to find your train seat on your Avanti West Coast journey, so you can quickly find your seat, before sitting back to enjoy the journey in comfort and style. Use our handy guides to find the right seat and the right platform zone numbers to help you catch your Avanti West Coast train as easily and quickly as possible. How exactly are you able to conduct a Zoom meeting without sound* being played from an electronc** device, then? Avanti West Coast has taken over from Virgin as the operator of these trains and as a result all of these trains will be refurbished internally in a program of works, which will last until 2024. Its services connect six of the largest cities in the UK: London, Birmingham, Liverpool, Manchester, Glasgow, and Edinburgh, which have a combined metropolitan population of over 18 million. Really hope this doesn't happen! Or if you want to subsequently book a bike reservation after you have booked your travel ticket, you can do so by calling 0345 528 0253. An email in the early hours of our day of return travel informed me that our booked train was now cancelled with no further advice than to check online for the next available train. Picking a seat means you get to sit exactly where you want on the train - perfect if youre going on a long journey. [38][39], Unlike services operated by London Northwestern Railway and London Overground, the Oyster contactless payment card are not valid on Avanti West Coast services between London Euston and Watford Junction, as Avanti West Coast services are pick-up only northbound and set-down only southbound at Watford Junction. The general guide to travelling in Britain by train, Discover what's good to know about riding the trains, taking popular journeys, using the major stations, booking tickets and travelling with rail passes. On the departure screens at Birmingham New Street and Euston at the foot of the information for each train (below its list of calling points), you should be able to see something which resembles a table/chart. When two trains are joined together for a departure, the caf service is usually provided on both of the trains. If youre travelling in a group with friends and family, youll be able to select seats that allow you to sit together, or if you need easy access to a toilet, you can opt for a seat thats located in the same carriage as one. Sometimes we may not be able to reserve a seat for you, for example, for short journeys or for train journeys that are booked more than 12 weeks in advance. I used Avanti West Coast to go from Warrington Bank Quay to London Euston earlier this week. In the lounges complimentary drinks and snacks will be available. Read our FAQs. Its easy to reserve a train seat online when you book your tickets through either our website or the Avanti app. Durimg our amended itinerary, we were assessing our options while frantically wondering what platform we'd be getting in at versus the platform of our next departing train we were advised that 95% of the time it's platform 1 arrival then 3b departure and when asked about the remaining 5%, we'd have to use our legs and run . London Euston <> Edinburgh or Glasgow via Coventry, Birmingham, Wolverhampton, Preston and Carlisle. Interested in becoming a train driver? However we found when boarding trains there was multiple unreserved seats to choose from in carriages much quieter then what we had booked. always, all images were captured on trips taken by ShowMeTheJourney. There is no First Class quieter coach, though generally, they are quieter than Standard. Using a railcard may also help to get further discounts when . . Coach A is usually found at the very front of trains heading north from Euston, so you will have to walk the length of the platform to access it. The 'Rest Of The Day menu is then available for lunch and for evening meals, but between these offerings an 'afternoon tea' will also be available. Therefore the difference between First Class and Standard Premium Class is often: Avanti West Coast has released a video of newly refurbished First Class seating saloons which are now entering service. Improve this listing All photos (63) Top ways to experience nearby attractions 2022 The Manchester City Stadium Tour 1,517 Refund your ticket always, all images were captured on trips taken by ShowMeTheJourney. This is the version of our website addressed to speakers of English in the United States. *= Advance tickets can only be used on the departure selected when booking, but the departure info is on the reservation, so it shows the conductor that you are in fact traveling by the departure you selected. These Super Voyager trains are used on these four routes: They can also be used on other Avanti West Coast routes at weekends, when the services are having to be diverted from the usual route, due to works on the railway line. Its easy to make a train seat reservation with Avanti West Coast. . Avanti West Coast, Birmingham: Hours, Address, Avanti West Coast Reviews: 2/5. I thought the services provided could not get any worse, however It has now plummeted even further and continues to do so. A First Class seating saloon, note the 1 + 2 formation across the aisle, The seats in Standard Premier are also used in First Class, Standard Premium also has the same additional luggage space as First Class, A train with the full exterior Avanti branding has arrived in Penrith, An Avanti West Coast Pendolino at Euston station, The new Avanti West Coast colour scheme which has been applied to the exterior of most of the trains, In all coaches of the train, these displays above the windows show whether a seat is reserved or available, The info by the doors shows the coach number and which seat numbers can be easily accessed, The general guide to travelling in Britain by train, Discover what's good to know about riding the trains, taking popular journeys, using the major stations, booking tickets and travelling with rail passes, European Daytime Trains: A Beginner's Guide, the on board facilities of more than 70 European train services; check the catering, whether you can take bikes and whats available in 1st class. Once youve entered your preferences, well allocate you a seat that best matches what youre looking for, and youre ready to ride in comfort! The switch over between these two menus seems to occur between 08:30 and 09:00. Avanti West Coast First Class - Trainline ago There are 22 Pendolinos with 9 coaches and 35 with 11 coaches. For Advance ticket booking, youll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Here's how:*, *Ts & Cs apply 100 train travel guides available If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats *this service is always available when traveling to/from London. Tripadvisor performs checks on reviews. Avanti West Coast: 4 bike spaces: Encouraged: LNER: 3-5 bike spaces: Mandatory: CrossCountry: 3 bike spaces: Encouraged: . Delay Repay I have the impression loud phone calls aren't the problem they once were - perhaps people have adjusted more to talking at a normal volume. *= Advance tickets can only be used on the departure selected when booking, but the departure info is on the reservation, so it shows the conductor that you are in fact traveling by the departure you selected. on ShowMeTheJourney, which will Select the train you wish to amend seats on. I knew beforehand that the times of the London to Glasgow services had changed. This second version of ShowMeTheJourney is exciting and new, so we are genuinely thrilled that you are here and reading this, but we also need your help. A complimentary WiFi portal is available throughout this train. Contact Centre Opening Hours Monday: 10:00 - 16:00 Tuesday: 10:00 - 16:00 Wednesday: 10:00 - 16:00 Thursday: 10:00 - 16:00 Friday: 10:00 - 14:00 Saturday: Closed Sunday: Closed Contact us: 0344 873 0051 For Advance ticket booking, youll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet. When two people are travelling together it's particularly worth checking whether you have been placed adjacent to each other. Need a seat thats suitable for wheelchairs? Ask roy2842018 about Avanti West Coast. Check the info below regarding whether bike tickets and/or reservations are required pre-boarding. You can simply board the train and find an available seat, but these may be in short supply during peak times. [27][28] In response, the company appealed for the general public to avoid the railways for non-essential travel on the affected dates, these being 21, 23, and 25 June, as only a minimal service could be run due to the number of staff choosing not to work. Also if you have booked Advance tickets, don't leave your bike reservation to the last minute. [5][6], During June 2017, the DfT announced that three consortia had been shortlisted to bid for the franchise:[7][8], In December 2018, the Spanish state-owned company Renfe Operadora joined the MTR-led bid. Personally I've always found them more trouble than they are worth. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. This weekend menu is also available when Mondays and Fridays are national holidays. We got to the train station early to speak to an Avanti team member who just confirmed the same as I'd seen online but that my tickets would be made valid due to their cancellation. At London Euston the number of the platform (track) that a specific departure will be leaving from, normally appears on the information screens 10 -15 minutes prior to departure. Avanti West Coast provide the principal long-distance passenger services on the West Coast Main Line between London, the West Midlands, North West England, North Wales and Scotland. for the train to ensure they have a guaranteed seat. Take a look at the Avanti seating plan to understand what seats work best for your needs before you book. Complimentary Wi-Fi access is available throughout the train. Avanti West Coast train tickets, routes, timetables | Rail Europe Like other passengers I would give this a zero if there was the option. 100% of travelers recommend this experience. Your bike will have to travel with you on the specific departure that you're booked on to, but you won't be able to exchange your travel tickets to a different departure if you subsequently discover that no bike spaces are available on that train. [18][19], Services were curtailed during 2020 in response to the significant decline of passenger travel during the COVID-19 pandemic. Avanti West Coast - Book Official Train Tickets | Busbud Up to two dogs can travel for free with an individual, or group of travellers. All that's good to know about seeing the best of beautiful Wales by train, including round Wales iti All you need to know about making European rail journeys, The current major long term works on the lines, Changes To Trains Between France and Spain. Birmingham New Street Station Grand Central, Birmingham B2 4QA England, $$ - $$$ Mediterranean European Spanish, Italian Neapolitan Campania Southern-Italian, $$ - $$$ British Vegetarian Friendly Vegan Options, $ Asian Vegetarian Friendly Vegan Options, $$$$ European British Vegetarian Friendly, $$ - $$$ Lebanese Grill Vegetarian Friendly, Points of Interest & Landmarks Historic Walking Areas. Please see below for opening hours. This info will show which of the coaches on the train will be busy, because most of its seats have been reserved, and which will be relatively empty. The issue with these trains is there is just not much space at all for suitcases so people start storing them by the chairs which makes it hard to walk through. Cheery staff. In November 2016, the Department for Transport (DfT) announced that the InterCity West Coast franchise would be superseded by the West Coast Partnership (WCP). UK Railway Discussion Avanti planning to scrap the quiet carriage? Once your logged on to the Wi-Fi, you can access a complimentary entertainment portal. [22] Occasionally, services had to be cancelled at short notice due to a lack of staff. Terrible Journey - Review of Avanti West Coast - Tripadvisor I booked a return trip from Warrington to Euston. The departure time and not the length of journey will dictate what you will be provided with, because the menu is usually served between 30 mins and an hour after departure. All children up to the age of 15 benefit from discounted tickets, so youll still be getting a great rate on your little ones train travel, whilst also taking away the stress of looking for a seat when you board the train. Its 2021. When you book an Advance ticket for an Avanti train, seat reservations come as standard. Many commuters faced difficulties reaching their destinations on the reduced services and some travellers have been left to wait for to two days before travel for tickets to be released for sale. Want to know how to book train seats online? For the time being, until Avanti begins the refurbishment program of the interiors of the Pendolino trains, there is no difference between the seating saloons of the First Class and Standard Premium coaches; same seats, all seats with tables etc. *this service is always available when traveling to/from London. It was from London Euston back to the midlands. We make it as easy as possible to find your train seat on your Avanti West Coast journey, so you can quickly find your seat, before sitting back to enjoy the journey in comfort and style. It may not display this or other websites correctly. Quiet Coaches are available on Virgin Super Voyager trains, passengers travelling within them are requested not to make or receive calls during the journey - and to use headphones when accessing audio or video. On 8 December 2019, Avanti West Coast took over operations from the prior operating company Virgin Trains, which had run the franchise since 1997. Our Seat Picker allows you to ensure you get your train seat preference for your journey. Avanti West Coast introduces 'Seat Picker' function on app Avanti Pendolino trains have both wheelchair spaces and seats with additional leg-room, the Assisted Travel page on the Avanti West Coast website includes the booking information. You can also choose a quiet coach if youd like peace and quiet on your journey. I think it should be enforced more as the thought of being stuck in a very noisy coach (suffer with sensory problems and can sometimes get distressed) for hours would be awful. You can then select alternative available places on the seating plan. Change your journey I.E if you charge me 92 for two people travelling from Birmingham to Blackpool on an off peak Sunday evening and then insist on authoritarian rigidity, Im going to expect better service than if you charge me a tenner and not insist I travel at the exact moment of your choosing. I think the point being made is that Zoom meetings are rarely entertaining. On board an Avanti Pendolino train | ShowMeTheJourney You can simply board the train and find an available seat, but these may be in short supply during peak times. Avanti West Coast JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected.