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There are so many wonderful choices for any food or drink. So if you like to be close to the hustle and bustle this is the option for you. Youll be escorted to your room and your bags will be with you momentarily. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. Too many photo ops to mention!The meh.Food. You are surrounded by breath taking views, lush gardens, amazing architecture. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We never leave reviews, because all the other great reviews are true about this place. Cleaning round the clock. See more questions & answers about this hotel from the Tripadvisor community. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. Package deal Contact accommodation for availability. Because the staff are so inviting, the crowd that comes here were just as friendly. All Day Activities and Entertainment - Excellence Riviera Cancun All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. There are a few drawbacks to this beach. Masks are required on flights and airport. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Excellence Riviera Cancun is an adults only resort (18 years and over). The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Frequently Asked Questions | Covid-19 Info - The Excellence Collection The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Relaxing Get Away - Review of Excellence Riviera Cancun, Puerto Morelos Its worth it to avoid stairs and ease of pool access during the day. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Please, receive our warmest regards from The Excellence Collection. My Wife and I spent a week for our honeymoon. There is a lot to be seen in this area of the world. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. A comment about the blue pool floats, please don't hoard them. The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. So, you were never too far away from a member of staff that could help you out. Also, the tequila options are a joke. You name it and they have it. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Question: Is It Safe To Travel To Excellence Playa Mujeres A traditional French-style eatery serves up some really well-done dishes. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. Javier was one of the best. Save. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Bike ride is a great escape from this great escape. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Riviera Maya Destination Weddings | Excellence Riviera Cancun Other than requiring masks the Cancun airport was operating like it always has. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. This is the place to be if there is any game or sporting event. Please, receive our warmest regards from The Excellence Collection. housekeeping team cleaned twice a day, and we always had fresh towels. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. We really enjoyed the butter chicken and the onion bhajis. The bar service on the beach was on point and our drinks never reached the bottoms. It has been a pleasure hosting you and we look forward to seeing you back soon. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. So, is it safe to take a taxi in Cancun? The pool scene at the Excellence Riviera Cancun is first rate. Excellence Playa Mujeres - Oyster.com The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. Does Excellence Riviera Cancun offer any business services? The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! You can plan ahead for the restaurants youll visit and when since some close one or two days a week. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. We highly recommend the resort and have found few that can compare.More. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. When we stayed there in the rooms there were 4 bottles of spirits. Secrets resorts All your questions answered! Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. Amazing resort, unparalleled service, and some tips before you head out. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. The resort was impeccably clean. Masks are required on flights and airport. Yes, a shuttle service from the airport can be requested. It has been a pleasure having you with us and we look forward to seeing you back soon. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. Pool rules say you cannot take them out of the water, but everybody does. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. An extensive gym with a great range of equipment. Prepare by getting your name on the books and grabbing a drink, or two. So impressed by everything about it! Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. So, if you value privacy the Excellence club might be for you. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. 2 We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! The front desk asked for the number and informed us they would call for us. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The Margaritas were definitely the highlight of this restaurant. This is one of the Excellence hotels initial resorts. We had issues getting an appointment when we visited. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Wonderful! Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. We really cant fault the resort for its cleanliness. We hope to come back in the next few years! It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. #1 of 10 all-inclusives in Puerto Morelos. Wi-Fi is free throughout. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Alejandro at the bar with the pizza oven is great too. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. This island was the first landing spot of Christopher Columbus in 1492. Gonzalo literally made every activity fun. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Claim your listing for free to respond to reviews, update your profile and much more. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. They are large beautiful rooms with great amenities. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Masks are required on flights and airport. As you approach the doors they will automatically open. The resort has everything you could imagine for a relaxing getaway. Excellence Riviera Cancun - Tripadvisor Necessary cookies are absolutely essential for the website to function properly. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Lastly, bring lots of smaller bills for tips! There were plenty of activities you could enjoy or be a part of. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Im currently at ERC (July again) and the vibe is completely different. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. Yes, Wi-Fi is included and is available throughout the resort. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Just remember to speak a little louder and clearer than usual and that overcomes the issue. Review. Excellence Club benefits: In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. The real differentiator is the staff. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Lobster House in particular was so disappointing - every dish containing lobster was overcooked so it just tasted like rubber. It is just a slight reduction that you wouldn't notice if you haven't been there before. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. Spa is really good as well. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. The service, the food, and the activities/room were all more than we could have ever hoped for. Luxury Adults Only. Please, receive our warmest regards from The Excellence Collection. Please, receive our warmest regards from The Excellence Collection. It has lovely sea views and is located in a small corner of the resort. Yes, dry cleaning and laundry service are offered to guests. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. The food was where the disappointment came. The staff knew exactly what we needed and got the job done. Please, receive our warmest regards from The Excellence Collection. Check-in time is from 3 pm onwards, while check-out is at 12 pm. For more on the Excellence Playa Mujeres, check out our review here. more. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? They absolutely did their best to clean it each and everyday. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. I'm going 12/26/08-01/01/2009. I. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The pools are kept very clean, we noticed the staff doing tests on the water every night. Already have reservations to return again. Excellence Riviera Cancun - YouTube Answer 1 of 3: I'm a 38yr old female going on vaca by myself. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. Cancun. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. Actually I can't decide on where I want to stay or should stay? Excellence Riviera Cancun or EPM??? - Tripadvisor Wish I knew these three things before we went.Have fun! It has been a pleasure having you with us and we look forward to seeing you back soon. Excellence Riviera Cancun. The famous Chitzen Itza is just a few hours away and is well worth a visit. Just have the paper results ready at flight check-in at the airport. The location of this restaurant is really lovely. So worth the upgrades. WARNING Money stolen from safe! - Review of Excellence Riviera Cancun Is Cancun Safe for American Tourists in 2023? - Passports and Grub The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it.