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They sent a contractor out to put a valve on my water heater and he installed it incorrectly, which has been a big problem for me. They brought a big machine in my yard and tore up the grass in the process of the tree removal. Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Hall said when Consumers works to clear lines, it tries to achieve the minimum clearance needed for the line while minimizing any risk to the trees health. Certified arborists and foresters target cycle areas of the city for preventative maintenance pruning services. When I spoke to Consumers forestry man, after telling him my trees were fully grown, he informed me since they were green they were still growing and would reach a height of 90 feet. DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. ConsumerAffairs is not a government agency. Vigorous grower with a straight trunk and graceful ascending branches. You can protect against costly tree clean up and trimming expenses for only $9.99 a month by enrolling inTreeGuard Assurance. Also, I was told its a misunderstanding on my part. Finding Local Contractors Who Can Help | DTE Energy One neighbor in the Dye Krest Woods subdivision hired a crew to clean up what Consumers Energy's contracted tree service left behind when it cleared trees away from power lines. If you listen to all the transcripts from many many phone calls my story has never changed no one will even do their due diligence to investigate anything I am saying. What was done to my tree was plain wrong and in no way justifiable. That evening we tried to turn on our AC and it did not function. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. The house at 22841 stair drive is an inherited property I am going through the mortgage lender with getting everything turned over into my name. In this instance, our planners will make every effort to contact you to discuss the removal. I witnessed that with the technician. DTE Energy to spend another $70 million on tree trimming The next morning, we called Consumers Power and told them of our problem. Desired outcome: A contractor has not been assigned at this time. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. Lights off in empty rooms, devices of all kinds unplugged when not in use, added as well. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. Dte Energy Pay Bill Online Customer ServiceCreated to keep our valued Compare them to the previous year. I cannot continue to maintain both houses so now while it is just energy service to you without my son moving over there and starting to pay the mortgage I am now going to be in jeopardy of losing the family home when you try and speak to a supervisor you get no where I have had 2 conversations with Ms. Cotton and nothing else now today they are saying it is another supervisor who as o f yet has not called me back. Mature height: 70 90 feet. Trees are the No. PDF CONSUMERS ENERGY COMMENTS ON THE TECHNICAL STANDARDS FOR - Michigan P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. My account number is [protected] I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. Spraying must be done in the spring, when caterpillars initially emerge. Nelson's Tree Service is the company that they used. (800) 947-5000 Customer service is now available at your fingertips. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. Pruning is a specialized service aimed at helping to improve the overall health of the trees. I called them and they more or less say you can't go by what they have showed you used. The work will be started in the near future and postcards/letters will be mailed to customers who are affected by the work. I own property at 496 44th St., Allegan, MI. In late summer, caterpillars lay their eggs. Your planner will leave his or her contact information to answer any questions you may have regarding the work planned for your property. Someone needs to explain to me how my kilowatt usage can double and triple over last year. Consumers Energy prepared for all-hands-on-deck restoration effort Pruning oaks or harvesting trees from woodlands and forests can similarly cause oak wilt outbreaks for lumbering or line clearing operations if such practices are conducted during periods conducive to OW transmission. Details on how trees on your property will be trimmed will be provided in the door hanger left at your home. It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. I was told by Consumers Energy that it is my responsibility to remove the three piles of tree branches. These cream-colored splotches may show up in wood piles, on houses or the underside of tree branches. For more information about reviews on ConsumerAffairs.com please visit our The payments for the 22841 Stair address after 2017 were coming from my brothers Comerica checking account or his wifes account not my account that has not changed in over 25 years proving they were living there making the payments. Now in 2022 they came out and marked tress to be cutdown/trimmed. If trimming is needed on your property, we will knock on your door and leave a door hanger describing the necessary trimming. Meridian Township Michigan - Michigan Vernal Pool Patrol Virtual Hall said Consumers communicates directly with affected property. I will also be sending the attorney general as well as notary in Secretary of State to seal and hear the voicemail and send you guys a letter for abusing my rights and not using a State relief that was given to all the people thru the pandemic and use that to relief customers. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. By the end of June, the caterpillars are almost done feeding, so limited options are available. 280 Lighthouse Circle Thank you for your prompt attention to this matter. I want my camera doorbell and fan replaced. Utility tree trimming sparks legal battle in Michigan - The Detroit News Contractors - SECO Energy Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. 2 0 obj Consumers also cut a lot of tree branches from the power lines in my back yard and left 3 huge piles of tree branches in the yard. North Carolina South Carolina Ohio Kentucky Indiana Florida Go to home page Whenever practical during this timeframe, oak trees in developed landscape areas may be trimmed or cut down. My credit score decreased due to this. On July 5, 2022 at about 1-1:30am, the electrical transmitter box behind my home at 61 Elmview Ct. caught fire. Good job leaving me with a stellar first impression, Consumers Energy. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. Desired outcome: Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. There is currently no mobile home on the property, but we are in the process of finding and placing one there. We lost power a couple times throughout the summer. The National Electrical Safety Code requires them to do so. Neighbors, Consumers Energy clash over trees and underground power Generated by Wordfence at Sat, 4 Mar 2023 18:23:04 GMT.Your computer's time: document.write(new Date().toUTCString());. 1 cause of interruption, Hall explained. *Consumers Energy - Neighborhood Power Line Upgrade Project & Tree Cutting RESULTS: Wednesday 9/25/19 MEETING About 70+ neighbors joined the ODWNA on Wednesday 9/25 evening at Winchell Elem. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape.. Call your power company and let them look at it and trim it so it is safe to take down. Mature height of 15-20 feet. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. Most healthy deciduous trees will recover from caterpillar feeding, but significant loss of needles on conifers (e.g. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). I Hope he sees this too, and if he isn't training your new employees yet, he should be! That resulted in a cost to me of $707.00 for a new board, (just the part.) This profile has not been claimed by the company. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. Call 800-477-5050 Thank You for your attention. Click here to get notifications about new complaints of Consumers Energy. At 12:15 he called. The outlawn must be greater than 48 inches in width: Greenspire Linden: Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. Residents often ask, what can we do to help reduce the moth infestation?. Significant needle loss of conifers can also be problematic, as these trees have a more difficult time recovering. Thanks. We accepted the credit because at this point we had explained the situation and were told we were wrong. Michigan utilities need to spend even more on tree trimming, House He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. They trim trees that are in now way an issue and intrude off . Consumers Energy - poor customer service with forestry division Fan-shaped bright green leaves that turn a stunning yellow in the fall. Cant even flush the toilet. This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. City contractor, Good Earth Tree Care will remove and clean up limbs and branches that are removed as part of the pruning process. Terrible service. - The meter was installed . City. **THIS IS NOT A COMPLAINT** The letter states that they are not responsible for the damages to my appliances. Manistee, MI 49660 (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. Your access to this service has been limited. Fast growing. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. They never provide accurate estimates. My neighbors were without power for two days each time they worked on the power lines. Tree Trimming Tree Maintenance Fallen trees are responsible for nearly 70 percent of the time our customers spend without power. %PDF-1.7 FAQ. Produces a few pods infrequently. Consumers Energy Co. (via Public) / Consumers Energy Starts Work to Consumers Energy will trim or remove trees interfering with electric restoration activities. Email Address. Later in the morning that same day a Consumers Power person showed up to install an upgrade to our AC Peak Cycling module. I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. 2023 Advance Local Media LLC. I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. However, later in the summer, spongy moths will be laying new egg masses. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. Are you kidding me!? Kids love to climb trees. Cut them in a horrific manner. Pleasant meth dealer, Friday forecast: Inch an hour of snow possible, Marijuana payments to be distributed to mid-Michigan municipalities and counties, Mt. The bill came for the next cycle at 65% higher than the bill estimator. Recently received a call from someone with a cell phone. The City still manages right-of way trees outside of the target area based on reported concerns and street view assessments. Replacement of my refrigerator. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). <> Outage rebate policy change. "People don't have . Please contact 616-940-4817 for more information on this program. If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. Mature height: 60 80 feet. I am on the gold plan. Someone needs to explain to me how my kilowatt usage can double and triple over last year. I called and spoke to an agent and said I know you want a payment arrangement but I cannot pay both places I asked if I want someone else to move over there what do I do they said you just stop the service the bill with stay with you and they will have to be able to get service in their name and that is what I did only for my son to be told today the bill has to be paid before it can go into his name. Why should I have to file a claim through my insurance company, pay a deductible and raise my insurance rates? Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. 7/20/22 tree trimming company destroyed 10 layland cypress trees. They may be infected with a fungus or virus that is helping to kill spongy moth caterpillars. If the customer is not satisfied with the information received, they should contact the PUCO at 1-800-686-7826. If you think you have been blocked in error, contact the owner of this site for assistance. Review contact information, including business address, phone number, email, website and the contractor's affiliations and . Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore, Being without power for 3 days due to incompetence of consumers energy. Is this your company? Customer Service Dept Destruction of cement mobile home pad by service truck, consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We usually do a much better job and we fell on our face here, he said. Please report the following to the Public Works Department: Over the last several years, areas of West Michigan have experienced an increase in spongy moth (formerly known as the gypsy moth) population. The supervisor did not have a helpful attitude during any point during the conversation. Tree Chipper Price1979 Morbark 22RXL Whole Tree Chipper. Under The Tree Our Find a Contractor database includes contractors who sell and install insulation, windows and heating and cooling equipment. Keeping branches and other brushes away from these lines can prevent an outage or other electrical problems. If you can go to DTE or Great Lakes. A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. Learn all about energy savings as you move through a virtual home. Fieger files $54 million lawsuit over DTE tree trimming I told them please go out to the home see it is vacant no one is living there come to my home see I am not living there and they will not do anything but say you can do a payment arrangement right now I am paying the mortgage on 2 homes because my parents home on stair dr is not paid for I cannot handle 2 housheolds. Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. My account number is [protected] Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. They are a joke. A graceful shape, clean foliage, attractive bark. We apologize for the inconvenience! The MPSC can also be reached at 800-292-9555. We went and looked at our trees, saw they werent in the way, and assumed we were fine. I do not have a working vehicle either. At one point they even did and application to start the service change and it did not go through they also did an application to have a 3rd party pay the bill this was all told to me by a consumers energy agent so again they can see the information that raised enough doubt that yes someone else was living there. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. Give that man a raise! In their letter they recommend that I turn my claim over to my insurance carrier. Consumers energy also has another account number in my name of [edited] in which As a former employee of Consumers Energy, the lack of hometown service is unacceptable. For comparison,. With myself not giving consent to cut down the river birch (only asking why the two river birch trees were marked that way) and the tree service manager saying he got consent from consumers Possible resolution would have been to relocate the trees wasnt even an option do to the time of year this occurred. Fast growing, somewhat wide spreading. Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. Please allow 5-7 business days for a response from our Tree Trim team. Michigan power outages scrutinized; providers say tree trimming is fix I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. As of today at 11:45am june 18 2022 they have yet to fix the issue. I tried calling the number on one of the letters received for this pipeline update - to no avail - there is no one to answer the following number: [protected] If you have questions or comments, please contact the Public Works Administration office. Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. I have had the well people here checking the well pump. Thanks for your time, sorry to file this here and worry anyone. I have more problems than I need this just adds to my grief and stress. Canadian National ( CN ) Railway Companyis planning to repair a broken rail near the Green Road crossing in the northeast corner of Meridian Township . Last Name. Property owners outside of the targeted area may still implement their own treatment options such as the use of tree bands, injection spikes, or ground level spraying. She put us on a different power grid and we didnt have but one outage a year after that and it wasnt for days only hours. 0:57. For Residential Assistance 800.477.4747 Mon - Fri: 8 am - 5 pm For Business Assistance 855.383.4249 National News - Freedom 96.9 - Oklahoma's Talk Radio trees in poor health, conifers), contact a local arborist (http://www.isa-arbor.com) for treatment options. ;RDs?\xxp|88:qk1# UU>/J0UPHg_Q(R8C =0 -e8 Tr,P$)-sY^;c5S$apoSw How are they allowed to do this without a lease? I never received a paper statement, text, email, or call about a final bill. In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. Manistee, MI 49660 Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. You don't have to choose between reliable service and beautiful trees. The forestry department always tries to promote future growth away from lines, Hall said. In storm after major storm in recent years, Michigan's two giant suppliers of electricity Detroit-based DTE and Jackson-based Consumers Energy insist they're doing all they can to reduce. Caps Lock is on. If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! If a tree poses a serious hazard to the power lines, and/or if trimming will damage the tree's health, it may need to be removed. Two-thirds of the time our customers spend without power is due to trees. I purchased it in 2019 and want all the functions to be in working order. Unsubscribe at any time. So now that account number in question is [edited]. endobj Medium growth rate. Access from your area has been temporarily limited for security reasons. I am aware of the Pipeline upgrade in my neighborhood and have received documentation to this effect. This lack of communication is unacceptable! I evacuated the property until Consumers came out the next day. The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. In the end she asked us "well what do you want, a credit? This amount is at the fault of miss handling my payments sent in by myself. Consumers Energy is carrying out a five-year, $5.4 billion plan to build a stronger, smarter . Consumers Energy (@ConsumersEnergy) / Twitter Laura Neibarger He then set up a new time, 3pm-6pm. Calling all volunteers! Desired outcome: To Whom it may concern; Chipper Trucks For Sale Near Me. With tree trimming, customers experience 60 percent fewer outages. Submit a complaint and get your issue resolved. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. 25-year-old trees destroyed because they said they had to follow Duke Energy's rules.