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All Rights Reserved. So if you say something else, the device might not interpret it the right way. reporting issues for the second straight week, 'How bad are the pics? Click the Plus sign (Top right corner) and select Add Group. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. When shes not writing for ToolCrowd, you can find Tamsin indulging her passions for graphic design, cooking, gardening, and all things tech. Open the Alexa app on your smartphone or tablet. If its running on batteries, remove and reinsert them once again. Is it your first time streaming a radio station via Alexa? Alexa won't play Spotify: 15 ways to fix it #1: Check the name of your echo device If you have more than one speaker, make sure the names of your speakers and groups are different from each other. The "utterance history" shows Alexa understands me perfectly. Click on the Three lines in the upper left corner of your screen. And this could be the reason why it doesnt connect to the Wi-Fi. All Rights Reserved. You can request the specific radio station and it should play as normal.. All BBC radio stations can be asked for using Alexa, [station name].The shorter your request, the less chance Alexa will have to mishear you. "Alexa set an alarm for 6:30am", Alexa will say back "Ok your time for 30 seconds has started". Have you tried everything but nothing solved your radio issue? Scroll down to the Disabled Skills section and find the skill for your radio station. I used to be able to listen to BBC content on my devices in multiple rooms and now I cant. All rights reserved. It may be that the device profile is not the same as the account profile. Over time, devices can accumulate errors. Say "Alexa, play (channel name or number) on SiriusXM in the (group name)." Remember, with a few simple steps and troubleshooting, you can fix the problem and get back to listening to your favorite radio station on Alexa in no time. Check and update your language settings Also, it is worth checking that your device is using the latest. Playback issues. If you have changed it recently, make sure to enter them again correctly. Start here. Here you can create your new account. There are many reasons which cause Alexa to stop playing the radio or not be able to find radio stations at all. Scroll all the way to the bottom and press 'Sign Out'. Open the Alexa app, then tap Settings > Device Settings. Check the status of your Alexa devices software by following the steps below: If youve discovered your Alexa device is not running the most recent version of the software, check your internet connection because all updates should automatically download when released. If you need to verify whether or not Alexa is sending Music skill API requests to your skill, make sure your skill sends all logs to the Cloud watch. Continue with Recommended Cookies. Get quality leads delivered to your inbox to help you grow your business. And when I say devices, your Alexa Echo isnt an exception to these. Hamza is a passionate technical writer with more than 5 years of experience. Like telling you the current weather forecast and cracking some jokes. Alexa completely failing to understand a single BBB radio station pic.twitter.com/0SI6GV83dF. More than just checking your Wi-Fi connection, you could also try the helpful hacks Ive listed below. If this is the case, the fix will be easy peasy. The difference is that "Alexa, play Radio Three" actually gives R3 in stereo across the pair, whereas "Alexa, play Radio Four" just gets mono R4 from the speaker that heard the command. To make sure that Alexa understands you, use the following commands: Note: Also, double-check if youre saying the right station call sign. The real reasons why Alexa wont play radio. It will now completely reset your device. If the skill is compatible with your device, it will have a green circle with a white checkmark next to it. However, it is worth noting that there are a few radio stations that you can only access if you are in the country in which its broadcast. If you enable the right skills, Alexa can play almost any radio station in the world from your home. I'm having the same issue. if the station is streaming on the internet. This service offers access to a variety of music, sports, and news channels, including exclusive content from Howard Stern and other popular personalities. Your Alexa wont play the radio because of an incorrect setting. Enter the login details when requested and then go to. "Alexa, play W C B S 8 80" and "Alexa, play C B S 8 80" will play New York station WCBS News Radio 880. Background noise and speaker position may prevent your request from being understood. Navigate to the sidebar. A BBC spokesperson said the star felt it was inappropriate to . In 2021, Zoe Ball voluntarily took a 380,000 pay cut to remain as host of the Radio 2 breakfast show for an additional two years. Now check these logs on Cloud watch and verify your data. In such cases, first, open the Alexa app and check the command history for the following solutions that can be useful: While the above solutions are all various possibilities with your fixing methods, sometimes, it just might be that your network isnt working. You can access the sidebar once you click on the three lines icon. To solve most streaming issues: Reduce Wi-Fi congestion by turning off any connected devices that you're not using. Disable then enable the radio skill thats not working. Sign out of the app here. Now, you can enable the radio option by saying Alexa, play [radio station name or frequency] or Alexa, tune to [radio station name or frequency]. You can also use the Alexa app on your smartphone to search for and enable different radio stations. It cames after a widespread outage last week that left Echo devices unresponsive for hours, with some users unable to turn on their lights or switch off alarms. Tap on the About option to check your devices software version. To play an internet radio station on your Alexa device, youll first need to check if there is a radio skill available that supports the particular station youre trying to listen to. The button looks like a little house with levers. If it is your Alexa, simply disconnect your Alexa from the internet and wait for a minute or two before connecting again. Click the sidebar menu button on the upper left. When restarting network devices, wait for at least 20 seconds before you turn them on again. Here are eight things you can do if Alexa wont play your radio station: Need a guide on how to do these hacks? This feature allows you to listen to your favorite radio shows at your own convenience and schedule. You may have to scroll down to see it. You'll need to sign out of your overseas Amazon account. To determine if its working properly or not, try shifting to another skill. I created an Alexa skill to stream a radio station, and Open the Required Firewall Ports. Alexa can play any radio station by using the correct command. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Once you have established the WiFi connection, try playing a radio station again to see if the issue has been resolved. To ask for your favourite RadioApp station, all you have to say is Alexa, play, and the name of your favourite radio station. Open the sidebar by clicking on the lines in the upper left corner. Updates help improve your Alexas performance. Then these will cause them to not function well. And itll even play your fave station or songs. The content doesnt start, or it stops midway through. If your Echo Dot is playing the default station instead of your desired radio station, you may need to set your radio station as the default station in the Alexa app. You can also ask Alexa to play specific episodes or even playlists of the podcasts of your favorite radio shows. Pick your device and follow the instructions on the app there. By doing this, your Alexa device will recognize you whenever you talk to it. DJ DimixeR - We Want Summer 2:25 5. Here is how to do it. 2. Make sure that you have not changed the connection credentials of the router. Depending on your catalog size, Alexa might simply not recognize the voice command you are giving. Shut down your Alexa device and wait one to two minutes before turning it back on again. It means that you are allowed to listen to only a few radio stations available in your area. Not only can Alexa stream songs, playlists, podcasts, and audiobooks, but it can also broadcast virtually any radio station in the world. Try saying Alexa, switch profile or Alexa, switch to [your first name]s profile and trying to link your account again. If the issue is with Alexa not playing music with another paired Echo device, Amazon says that a restart should fix the problem in most cases. Dont worry. (5 Fixes) Alexa Not Hearing Me When Playing Music, 10 Easy Steps To View And Delete Your Alexa History, 3 Easy Steps To Play SoundCloud On Alexa (2023 How-To), (9 Fixes) Alexa Wont Play Spotify [Updated 2023 Guide], 3 Ways To Play Apple Music On An Alexa Device (2023 Guide), Does Alexa Have To Be Plugged In To Work? Once you have enabled the correct radio skill by searching for it on the Alexa app, your Alexa device will be ready to start streaming the internet radio station youre looking for. Check that the language on your Amazon device is set to UK English. Yes! You can then say, Alexa, ask BBC Sounds to play Radio 1, for example, and listen to BBC stations through your smart speaker as normal. You must remove your already saved data which was causing the error by clearing up the app cache. The latter provides faster internet but it only works well within short distances. You may also like: List of Radio Stations on Alexa that You Should Listen. EDIT: OK, looking in the Alexa app no BBC stations appear, but they are still in TuneIn so it seems Amazon has blocked or removed them somehow. Step 2: If you see one, open the firewall ports below: If youre wondering why Alexa doesnt play BBC radio (or other stations) anymore. To do this, press the three lines at the top left hand corner of the screen. When in doubt, a restart can be a good option. Open the Alexa app, select More from the home screen, and choose Skills & Games. Continue with Recommended Cookies. Reset Alexa Why does Alexa stop playing music? I titled it, "Tunein Stations not visible in Echo - or Alexa App". Say the right command. Then ask Alexa to play the radio by saying Alexa, play (name of the radio station).. Youre one of the many people who have the same question. Update your Alexa device. Being more specific about your music will help you get better results. If your router is of 2.4GHz frequency, you must change it to 5GHz to fix Radio not playing on your Alexa device.. Speakergy.com also participates in affiliate programs with Bluehost, Clickbank, CJ, ShareASale, and other sites. This is to clear any errors that it may have. I don't know why, but suddenly when I say 'Alexa play Virgin Radio' it now defaults to Virgin Radio Groove. If youre curious as to what your Alexa app heard, ask your device, Alexa, tell me what you heard.. Music or Media Not Playing with Alexa. You can identify devices that have radio signal interference blocking the connection. When you have a Wi-Fi that is all fine and dandy, doing the following should help resolve your streaming problems: That said, dont forget to check your network firewall. If they are not, the problem lies with your ISP; report the same to your internet company and wait for them to come and resolve it. Make sure that your Alexa device is signed in on the right account. With a simple request to "play BBC radio 2" then Alexa manages to invoke the BBC Skill to play on that Echo. Echo, at least the better quality ones are OK in bedrooms, bathrooms . Make sure that theres no loose cable. It used to work just fine. You just have to use the right command. If there are many, try disconnecting some of them in the meantime. An example of data being processed may be a unique identifier stored in a cookie. It will now restore to its default settings. Sometimes, you may also input the wrong password on your device. A menu will open up; press 'Settings'. First, you sign in to the console and then click your skill name. Say, Alexa had no problem playing the radio station earlier. He loves technology and Alexa products and he has used multiple automated gadgets at home, with almost every version of the Echo and Rumbas especially. But, you are confused about how to activate the channel on your streaming device. Or talk to us through Live Chat when its available. Open the Alexa app, tap More on the home screen, and then tap Skills & Games.. A menu will open up; press Settings. Here are eight things you can do if Alexa won't play your radio station: Enable the Alexa Radio option. Why won't Alexa play my radio station? . You should only open a certain set of ports to allow Alexa to play a bigger range of stations. You can see the most popular channels in the list. We have got many queries on How to charge AirPods without a case which we will cover in this article. First, check your app store for updates to the Alexa app to make sure youre using the most recent version. We help tens of thousands of readers save time and money each month through our expert advice and support. Copyrights 2023| Smarthome Hut. I used to be able to use BBC content for my alarm and now I cant. Samsung Dryer has been their top-of-the-line product. If there is an issue in playing these channels as well, you must believe that the problem is in Alexas skill and not in your device. Now, check if Alexa is playing radio channels properly. Unplug the Echo device or smart speaker and wait a few minutes before starting it again. Then try asking Alexa to play a radio station. If the problem persists, you can contact the skill developer or the radio station for further assistance. These will keep your radio station playing without a hitch: Although the skills mentioned above allow you to play various stations, some are limited to their home countries. Australian radio now works on Alexa via any Amazon Alexa enabled device such as the Amazon Echo, Amazon Echo Dot or the Amazon Echo Show. This isnt a complicated problem. Then ask Alexa to play the radio by saying "Alexa, play (name of the radio station)." #2: Give the right voice command. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Press the button on the bottom right hand corner of the screen. Whatever the problem, Amazons customer support would be more than willing to help you fix the problem and ensure that your listening experience is back to being uninterrupted. You can also play this stuff everywhere in your home by option the . Alexa can listen to the radio if she has the right skill. I've followed the steps to link my account and I'm still unable to access BBC Sounds content. Instead of putting it on the floor, place your device in a higher location. Aside from this, you can also make sure that Alexa hears and knows your voice. Select iHeartRadio in the Services section of the Music menu. Check if you allowed Alexa to access the radio app. Click Enable to Use next to the skill(s) you want to use to turn it on. Unlike regular radio, which is transmitted via AM or FM, internet radio is a digital audio service broadcasted and streamed via the internet. Cycle down to look for the Help section. There could be several reasons why Alexa wont play a radio station, many of which can be resolved easily. Removed the skill and added it back I've also posted into the Alexa forum just now. Honestly Alexa is crap recently. To disable a skill for your radio station in the Alexa app, follow these steps: To re-enable the skill, follow these steps: There may arise multiple issues in tech devices that appear to be from unknown resources. Its a matter of asking, Alexa, play Totally 93.9 Miami (or any other station, of course). Select Activity and then go to the Voice History tab. This is to make sure that they would still be able to open and access certain applications. To fix this problem, you can try enabling the skill for your radio station, checking for compatibility, disabling and re-enabling the skill, or checking your internet connection. This means that, in the meantime, you will need to download BBC Sounds the BBCs radio and podcast app to be able to access its stations. If you don't see the command here, try saying the command louder. You can set it through the ASK developer console by selecting the particular skill, selecting the distribution page within the skill and clicking the Save and continue button, and scrolling till you reach the end, where you will find the question, where would you like this skill to be available? Only select the US in the list and deselect all other countries for it to work. Ask Alexa to play the newly-downloaded app instead. In this case, your device successfully received the Get playable content request and the initiate response request. So, lets start with the most common causes and easiest fixes. But its only another term for restart. In the Alexa app, select the Devices icon (5 th icon at the bottom menu). Alexa may sometimes struggle to understand regional accents, which could be why your Alexa device wont play radio. We and our partners use cookies to Store and/or access information on a device. Then click on the test tab to ensure that the toggle to the top left of your page says, test is enabled for this skill if it says, test is disabled for this skill, click on the toggle for more options to enable it. Make sure to read on as I will discuss them in detail below. Updated. So try these if you havent changed the settings of your router yet. Open the Required Firewall Ports Fix 8. So how do you know if the skill or the device is at fault? Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same " [Whatever i said] Radio on Spotify" and then just starts playing a random radio song that has absolutely nothing to do with what i told her. One of the reasons this happens is that the device did not understand what you said. Tip 4: Put your router away from other wireless devices. Like FM and AM radio stations, you can use the Alexa app to turn on certain skills that let you listen to internet radio stations. It can be frustrating when Alexa is unable to follow commands, such as playing your radio station. The Internet connection may be unstable or there has been no connectivity issue which means that no internet is provided by the Wi-Fi router or you have run out of internet subscription. This service offers personalized streaming stations based on your favorite artists and songs. Computer issues. Here you can see multiple services, and channels. For example, iHeartRadio supports thousands of radio stations just for listeners in the United States, and the BBC Sounds app is only for UK listeners to access any of the BBC radio stations. If you try a more complex command specifying a destination speaker such as a Sonos then Alexa just tries to find the closest matching Tunein station name. You may also like: How To Play FM Radio On Alexa. All you have to do is set it up right through the Alexa app. Niki Four - Womens Day 3:39 2. Internet connection is the basic problem that we have observed faced by many people. As well as the ones that you could open. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC Sounds to play Radio 6".