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Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. New online repair reporting system launched - Gateshead Council Our business support events remain cancelled for now. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. Are you a Council or Housing association Tenant with housing disrepair issues? Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Equipment services :: South Tyneside and Sunderland NHS - STSFT Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Repairs - Gateshead Council Repairs update - Housing Team at Gateshead Council | Facebook Always ask to see this card before letting anyone into your home. 0191 433 3174. housingadvice@gateshead.gov.uk. Wherever possible we will place the order immediately. This covers things like outside painting, replacement windows and annual gas servicing. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Council residents in Gateshead waiting nearly a month for house repairs The department is on the lookout for more callhandlers and building technicians. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Visit directory. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. You have the chance to buy up to 10 additional holidays per year. Well, theres so much on offer and heres just a few of the highlights! Reporting repairs Home. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Gateshead Council jobs in Newcastle upon Tyne NE20 Housing contact details - Gateshead Council Work continues to address 3,000 Gateshead Council property repair :L+Ftc[Sdu|^Y^. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. However, our partners are continuing to deliver a series of . Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. E6 2JA. Gateshead pensioner 'shocked' at council's repair works on his home of Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Whats in it for you? Employer Est. This is known as the Right to Repair scheme. My flat was repaired in time for my childs birth and I received rent refunds and compensation. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". We hope to reschedule these eventsat a later date. Thank you so much. We are Gateshead Council's Housing Team. Call us on 0333 050 8887 to start the process or fill in the form. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. Repairs & Voids. We are Gateshead Council'sHousing Team. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu United Kingdom. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. endobj By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Business advice and support - Gateshead Council We hope to reschedule these events at a later date. To keep up to date, why not follow us. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Copyright Andy T - 2021. Please continue to be patient, as we are experiencing a high volume of phone calls. Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as youre just what were looking for! To register with My Housing Account, select 'my account' at the top of the Council homepage. News - GO Gateshead We have guidelines on how long different repairs should take. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. It is also possible to claim for any damage that may have been caused during repair works. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . "The garages at Leam Lane had already been condemned, and we were working towards . Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. Gateshead, England Jobs - 16,311 openings | Glassdoor London If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Gateshead gardener's fury as garage roof plants itself in her flower If we miss an appointment and we didn't contact you, please contact us. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. They should all be done. Read more about the Housing Capital Investment Programme. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. East Ham The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. The panel decides which services they review based on various criteria. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. Housing Repairs and Maintenance Service Gateshead - Government Online What are the costs and charges at Watergate Court. This includes both small leaks and emergency repairs. Metropolitan Borough of Gateshead - Wikipedia Office 3750 Gateshead Council. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. 1 0 obj If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. Complain about council or housing association repairs Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. There's also additional service charges from 115.85 a week, this cost is eligible . Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. I have got this complaint, they monitor it and see it through to the end. % We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. Don't worry, we can still help! The amount of compensation you receive will depend on the severity of the illness and how long it lasted. Home Group | Watergate Court, Gateshead Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. Request a FREE property inspection to find out how much your claim is worth. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Gateshead Council aims to complete the backlog by late March next year. Time to have your say on the future of our leisure service. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Were delighted that you want to come and work with us. We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents.