The agency is responsible of enforcing the Texas Insurance Code; to regulate the insurance business, protect consumers, ensure fair competition … Funding: This website is supported by the Texas Access to Justice Foundation. The Texas Department of Insurance aims to make sure that insurance companies in our state don’t t ake advantage of policyholders. At a minimum, the entry must clearly indicate any complaint originating from TDI or another insurance department. 0000018647 00000 n 0000004239 00000 n Mover Complaints. You can also check the status of a complaint, or add information, such as Letter of Authorization (PDF), to an existing complaint. 0000055341 00000 n The Texas Department of Insurance helps consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. 0000119401 00000 n 229 0 obj <> endobj give legal advice or make medical judgments. Get the job done from any device and share docs by email or fax. 0000012274 00000 n It will request a detailed response from you and will provide a copy of your response to the complainant (the person who filed the complaint). xref 0000017286 00000 n The Texas Department of Insurance helps consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. 0000014010 00000 n Our involvement may also cause companies to look more closely at your concerns. %PDF-1.7 %���� %%EOF 0000006960 00000 n 0000011677 00000 n 04-29-2002 : liberty insurance acquisition corporation, a massachusetts stock insurance company (not licensed in texas) merged into company. The Texas Department of Insurance helps consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. 0000008503 00000 n information, put and ask for legally-binding electronic signatures. liberty mutual insurance complaints from texas department of insurance. Providers regulated by Texas HHS (including facilities and agencies): Contact Regulatory Complaint and Incident Intake; State hospitals: contact the rights protection officer at your state hospital; For more assistance, you can contact the Office of the Ombudsman and we will help resolve the issue. 0000101841 00000 n Consumer Complaint. When you contact us, here is what you can expect: Mail: Texas Department of Insurance PO Box 149091 Austin TX 78714-9091. 0000006379 00000 n You can attach up to 24 pages of supporting documents. 0000017259 00000 n 0000009114 00000 n 0000005998 00000 n For more useful information go to TexasCourtHelp, a website of the Texas Office of Court Administration's website. Texas Department of Insurance. 0000004305 00000 n It's tdi.texas.gov, and one of the first links you're going to see up there is how to get help with a complaint or a question. 0000119625 00000 n 0000013235 00000 n 0000119529 00000 n 0000015593 00000 n The Texas Department of Insurance can help you with insurance problems, complaints, and questions. The Consumer Services Division is the investigative arm of the Texas Insurance Department and attempts to ensure fair and equitable dealings between insurers, agents, and policyholders regarding all insurance transactions. 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